Terms, refunds & privacy
Last updated August 11, 2026.
Refund policy
Live certification classes: 7-Day Fit Guarantee
Complete the First Arc (finished with everything before and including all Module 1 lessons) and attend two live sessions within your first 7 days. If it's not the right fit, request a full refund: no questions asked.
The First Arc means everything up to and including all Module 1 lessons. Both conditions, the First Arc and two live sessions, need to be met inside the first 7 days for the guarantee to apply.
All other sales are final
This includes the $37 personalized report, self-paced courses, recorded material, and any digital product that is not a live certification class.
Requesting a refund
Write to us through the contact form within your first 7 days. We'll confirm your First Arc progress and session attendance and process it from there.
Auditing or retaking a course
If you've already completed a course, you're welcome to take it again at a reduced price:
- 50% off if you originally took it with another teacher
- 75% off if you originally took it with Dr. LaVeena Archers
This applies to any course in the catalog. Write to us through thecontact form and tell us which course you'd like to audit, which one you already completed, who taught it, and roughly when: we'll confirm your rate from there.
Scheduling
Live readings can be rescheduled up to 24 hours before the session. Written and recorded analyses are delivered after birth data is confirmed; the timeframe for each is stated on its own page.
Course access
Courses, community, and live certification programs are delivered on Mighty Networks at humandesign.live, which is a separate platform from this website. Access is tied to the email address used at enrollment.
Privacy
We collect only what we need to deliver what you asked for: your email address for anything you sign up to receive, and your birth date, time, and place when you request a chart or a reading. That data is the calculation, so there is no way to produce a chart without it.
We use a small number of processors to run the business: Stripe for payments, Resend and Kit for email, Mighty Networks for course delivery, Maia Mechanics for chart calculation, and Anthropic for the support chat described below. We do not sell your data, and we do not share it beyond what those services need to function.
Chart calculation
Charts on this site are calculated by Maia Mechanics, the professional Human Design chart software. When you generate a chart, the birth date, time, and place you enter are sent to Maia Mechanics to run the calculation and produce your BodyGraph. We use them because the calculation is the authentic one rather than an approximation, and that accuracy is the whole point of the tool.
We do not send your name or email address along with a chart request, so the birth data that leaves this site is not attached to your identity on their side. If you also join our email list, your email is stored with us and our email providers, not with the calculation.
The support chat
The chat widget on this site is an AI assistant. It answers from our published material and hands anything else to a person. What you type is sent to Anthropic to generate the reply, and your conversation stays in your browser for the session: we don't build a profile from it.
If the assistant passes your question to a human, the conversation is emailed to our support inbox so someone can pick it up without asking you to repeat yourself. Please don't type card numbers or passwords into the chat; nobody at ICONIC will ever ask you for them there.
The assistant does not interpret personal charts, decide certification or credentialing questions, or approve refunds. Those always go to a person.
Questions
Anything unclear here, write to us through the contact form and a human will answer. Common questions are covered in the FAQ.